7 July 2026
At Nespresso Professional, we believe that a great cup of coffee is more than just a morning ritual, it’s a cornerstone of the modern workplace. This month, we’re shining a spotlight on Gilbanks, a premium serviced office provider that has partnered with Nespresso Professional.
We sat down with Lisa Walton, Operations Manager at Gilbanks, to discuss how they integrate Nespresso Professional machines into their luxury office environments and why they chose us to help them deliver excellence.
What factors do you consider when choosing coffee?
LW: At Gilbanks, customer experience is one of the most important drivers within the business. As a premium serviced office provider, coffee is a huge part of our customers day to day. When considering our coffee offering we were most interested in, taste, range, quality and sustainability.
Your establishment features Nespresso Professional products. What made you select the brand?
LW: After (a lot) of coffee tastings and machine viewings we felt that Nespresso most aligned with the Gilbanks brand and our customers expectations. Using pods creates consistency, which allows us to guarantee a good cup of coffee. Especially first thing in the morning!
Which Nespresso machine do you use, and why did you choose it for your business?
LW: We use the Aguila machine in our Club Lounges. This machine offers our customers a barista experience, with quality, accessibility and experience to all. The machines are reliable and easy to maintain, they instantly elevate our members’ experience.
How has working with Nespresso influenced your coffee offering?
LW: Offering great coffee is something to be proud of, we’re the first to point out our Nespresso machines to new customers and readily guide them through our pod selections. We proudly offer drinks on arrival to our visitors because we understand that first impressions count, using the Nespresso machines allows us to do this seamlessly.
What are the advantages of using Nespresso compared to other solutions?
LW: Offering Nespresso coffee to our customers allows us to provide a diverse range of roasts so that we can accommodate to individual taste and preference, this alone enhances the experience. We also find that the service delivery from the Nespresso Professional team most aligns with our own brand values and operational standards. We are committed to excellence and there is no doubt that this is what Nespresso provides.
At Nespresso Professional, we provide more than just coffee; we provide the tools to transform your hospitality offering:
- Seasonal Versatility: Our wide range of capsules allows you to adapt your menu to the weather and your guests’ evolving tastes.
- Sustainability: Enjoy the summer responsibly with our fully recyclable aluminium capsules.
- Tailored Support: Our Nespresso advisors are on hand to help you curate the perfect seasonal menu, from classic iced lattes to sophisticated coffee cocktails.
Explore our range of coffee machines to find your perfect match, or book your personalised coffee experience today to discover what Nespresso can do for your business.